5999 Responsible Gaming — Our Commitment to Healthy Entertainment
Enjoy the entertainment while looking after your own well-being and that of your family. At 5999, we believe responsible gaming is the only kind of gaming worth having.
Gaming is always for entertainment — not as a source of income.
Our Responsible Gaming Commitment
At 5999, we believe gaming should be an entertaining experience — exciting and enjoyable, but always in control. Our platform is committed to providing a safe and responsible environment for users in Bangladesh.
We want every user to enjoy gaming freely and mindfully. If gaming is causing financial stress, emotional distress, or family problems, take a break right away. 5999 supports that decision and provides the tools to help.
Recognize the Signs of Risky Behavior
Problem gaming often develops gradually. Watch out for these warning signs:
- Whether you are spending beyond your set budget
- Whether you keep playing to chase your losses
- Whether you are hiding your gaming from family or friends
- Whether you feel restless or irritable when you are not gaming
- Whether work, studies, or family responsibilities are being neglected
- Whether you are taking on debt to cope with financial difficulties
If any of these signs appear, take a break immediately and seek help if needed.
Time & Budget — Set Your Own Limits
Budget Planning Tips
Decide how much BDT you are willing to spend before you start playing. Stop when you hit that limit — do not try to chase your losses. Only use money set aside for entertainment, money you can afford to lose without it affecting your daily life.
Time Management Tips
Set a fixed amount of time for gaming each day or week before you start. Use a timer, take breaks between long sessions, and never let gaming cut into your sleep, work, or family time.
Accepting Losses Gracefully
Winning and losing are both part of gaming. Think of losses as the cost of entertainment. Play for fun, not to win. Never make decisions out of anger or frustration after a loss.
Maintain a Balanced Life
Gaming is just a small part of life. Give proper time to family, friends, work, studies, and hobbies. Never let gaming become a substitute for any of them.
Self-Control Tools
5999 helps users stay in control of their gaming habits. You can take any of the following steps as needed:
Set Deposit Limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any increase requires a mandatory waiting period.
Breaks & Temporary Suspension
Use the "Break" feature to pause your account for a set period — you will not be able to log in during this time.
Permanent Self-Exclusion
If you feel gaming is having a negative impact on your life, you can request a permanent account closure. This is completely confidential, and we fully respect your decision. Contact us at: [email protected]
To learn more about these features, visit our FAQ View.
Minor Protection
No one under 18 may create an account or use the 5999 platform. This is a non-negotiable policy.
Advice for Parents
- Keep your device protected with a password or PIN lock.
- Keep your login credentials out of reach of children.
- Always log out when you are done using your account.
- Monitor your children's online activity.
- If something feels off, contact our support team right away.
If you suspect a minor is using an account, contact us at [email protected] — we will act immediately.
Asking for help takes courage — not weakness
Be Honest with Yourself
If gaming is worrying you, ask yourself: "Is this making my life better?" If the answer is no, having the courage to stop is the wisest thing you can do.
Talk to Family and Friends
Talk to the people close to you. They can help you make the right decisions. You don't have to face problems alone.
Professional Support & 5999 Help
Gaming addiction is a health condition, and seeking professional help is completely normal. In Bangladesh, contact the psychiatry or psychology department at your nearest hospital for mental health support. The 5999 support team is also here for you: [email protected]
Play Smart, Stay Happy
Enjoy the platform responsibly. If you have questions, check our FAQ or get in touch with our support team.